RMS works with you to obtain complete and accurate information for clean claims, which results in maximum and timely cash flow and reimbursement.  We use the following tools and procedures to assist us in helping your business prosper:

• Electronic medical claims (EMC)
• Electronic Funds Transfer (EFT)/Direct Deposit, and Electronic Remittance Advice (ERA)
• Daily review of any EMC rejections to correct and re-bill
• Timely review of denials and zero-pay claims to ensure proper processing and

  complete payment is made.
• Regular review of your accounts receivable (A/R) to ensure unpaid claims are addressed
• Prompt billing of secondary claims
• Monthly patient statements for co-insurance, co-pay, and/or deductible amounts
• Providing training to your staff on websites available for checking patient eligibility, etc.

We understand the importance of cash flow, maximum reimbursement, and outstanding customer service.

RMS is committed to providing you, your staff, and your patients with excellent customer service. Your account representative will be knowledgeable in the intricacies of your business and its insurance payers and will provide prompt, professional communication with you and your patients.